Customer Service Number For Western Union

Western Union Phone Numbers

For Western Union customer service dial 1-800-325-6000.

For Western Union website customer service dial 1-877-989-3268.

For Western Union TTY users dial 1-800-877-8973.

For Western Union Money Order dial 1-800-999-9660.

For Western Union MyWU/Gold Card Rewards Program dial 1-877-984-0469.

MyWU Gold Card Goldline Access Number is 1-888-628-8862.

You’re Better Off With Other Companies

Western Union..where to start, well first off app & website very slow and glitchy. When trying to send money from your phone on app and browser a lot of times it just freezes…even after paying. And when trying to ask why or maybe retry sending with help from the customer service…well…goodluck with that. Speaking to their customer service is like being in a Zara and expecting knowledge and service but getting snippy remarks and dumb& dumber combined into one person.

Date of experience:November 10, 2022

Reply from Western Union

Dear Kris, we are very sorry to hear about your experience and appreciate you bringing it to our attention. We’d like to know more about this particular matter, please get in touch with us through the Contact us section at westernunion.com. We will be happy to assist you.

Financial Difficulties Bankruptcies & Restructuring

In 1984, after years of declining profits and mounting debts, Western Union began to negotiate with its creditors regarding debt restructuring. The restructuring was completed in 1987 when investor Bennett S. LeBow acquired control of Western Union through an outside of chapter 11 process that was a complex leveraged recapitalization. The transaction was backed by a total of $900 million in high-yield bonds and preferred stock underwritten by Michael Milken‘s group at Drexel Burnham Lambert as part of an exchange offer. LeBow installed Robert J. Amman as President and CEO who led a complete strategic, operational and balance sheet restructuring of the company over the next six years.

Amman executed a strategy of redirecting Western Union from being an asset-based provider of communications services, with a money transfer business as a large but less important part of the business, into being a provider of consumer-based money transfer financial services. Thus, Amman ran the company as two separate companies. One business consisted of the money transfer business, which was funded and operated to take advantage of the significant growth opportunity. The second unit consisted of all the non-strategic communications assets such as the long-distance analog voice network, satellite business and undersea cable assets.

As part of the bankruptcy proceedings, Western Union’s telegraphy business was sold to iTelegram.

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Western Union Information: Contacts Address Founders Ceo Services And Products

Western Union is a multinational company founded on 1851 with its headquarters located at Denver, Colorado, U.S. and key people behind it being Jeffrey A. Joerres and Devin McGranahan. Western Union currently employs approximately 12,000 people. Western Union deals in the Financial services industry, and provides services in Wire transfers, Money orders, Money transfers, Bill pay, Transfer tracking and Price estimation, and provides its services worldwide According to the latest report, Western Union has generated US$5.6 billion and net income being US$851.9 million

Western Union was founded in 1851.

Western Union competes in Financial services industry.

Western Union offers a variety of services, such as Wire transfers, Money orders, Money transfers, Bill pay, Transfer tracking and Price estimation.

To write a complaint about Western Union and get an answer from the officials of Western Union, Complaintsboard.com’s objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Western Union can be filed via the specific Western Union complaint section.

Public Listing & International Expansion

On January 26, 2006, First Data announced its intention to spin off Western Union into independent publicly-traded financial services company focused on money transfers through a tax-free spin-off to First Data . The spin off occurred as planned on September 29, 2006. The next day Western Union announced that it would cease offering telegram transmission and delivery.

In May 2009, Western Union announced its plan to acquire Canada-based Custom House from Peter Gustavson. The deal closed in September 2009 for a purchase price of US$371 million. This acquisition led the company to be re-branded as Western Union Business Solutions. Custom House and its subsidiary XE.com were sold to Euronet Worldwide in 2015 and operate under its HiFX brand.

In January 2011, Western Union acquired Angelo Costa, a group active in money transfer and services to immigrants. Angelo Costa has a network of 7,500 points of sale throughout Europe. The agreement was signed for US$200 million.

In July 2011, Western Union acquired Travelex‘s Global Business Payments division for £606 million.

In October 2011, Western Union completed the acquisition of Finint S.r.l., one of Western Union’s leading money transfer network agents in Europe, with more than 10,000 subagent locations across Italy, Spain, and the United Kingdom.

In 2018, the company moved its headquarters from Englewood, Colorado to the Denver Tech Center. The Englewood office complex was sold in 2020 for $40 million.

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Best Practices For Calling Western Union Customer Service

Western Union has separate numbers for people calling for standard customer service, technical support in using the website and reporting fraud. There is also a separate number for those who need TTY services. Make sure you are calling the correct number before contacting Western Union.

When you call, please have any documentation pertinent to your case in front of you. This may include receipts, confirmation numbers or the address of the Western Union agent that you used in a transaction.

Because of the sensitive nature of Western Union transactions, be sure that you have pen and paper available so that you can take notes during your call. You. may need to take down confirmation or tracking numbers.

How To Talk To A Live Person In Western Union Customer Service

If you need to speak to a live customer service representative in Western Union customer service you need to dial 1-800-325-6000. After that press 2 and say More options for the next two prompts. After that say Operator. You will be asked to tell which subject your call is about. Once you tell it you will get connected to a live customer service representative.For your convenience below are main menus of Western Union automated voice system:

Are you calling to check status of money sent?

• Press 1 for Yes

• Change or cancel a money transfer
• Returning a call from western union
• Send money or make a payment
• For gold membership or available rewards
• Find an agent location

• Lookup fees for exchange rates
• Information on money orders
• Report issues on previous transactions
• Consumer fraud information

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Where To Find Quick Help For Your Western Union Problems

If you want quick help, always check Western Union website or call the service numbers. You can also use the live chat or visit the company’s social media sites. To connect through social media, follow the steps below:

• Open your social media account
• Type Western Union in the search area
• You may get numerous accounts, but only select the verified one. It is usually the first one to appear on your search results
• Send a direct message specifying your issue

You Web Says That It Takes 0

you web says that it takes 0-4 days to rasfer money for bank to bank. I mae my last transfer on 11/9, and your web site says it wont be available toll 11/16!!MInd you that i have made over 30 transactions to this receiver and other on COlombia in the last 2 years, and NEVER BEFORE WAS THIS AN ISSUE. I use your service due t fast and reliable service. Otherwise i could use my bank, CITIBANK . I had to make another emergency transfer tonight for the same receiver, MY MOTHER, but this time using my DEBIT CARD instead, hoping that your advertised delivery time is ACTUALY MET! IN the future I will reconsider whether i use WU again. MINd you i send money overseas every mont at least 2- times.

Date of experience:November 09, 2022

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What Is The Phone Number For The Compliance Department

The Western Unions compliance department does not have a phone line. It is a tier 2 department that can only be contacted by customer support representatives .

If you contact Western Union to speak with the compliance team. Your call will never be forwarded. Since they dont deal with customers directly.

Western Union Customer Service

The quickest and easiest way to reach Western Union is to call their toll-free customer service number.

You can also use live chat, apps, email, and social media to reach out to Western Union.

How to Reach Western Union Customer Service:

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What Can’t Be Resolved By Phone With Western Union

There are some Western Union products and services that you will need to purchase or use in person. To purchase a money order, for example, you will have to visit a Western Union location or authorized agent. If you need a refund on a money order, you must fill out a form and fax it to Western Union.

In most cases, Western Union cannot refund money transfers even if you were the victim of fraud. The company does provide extensive information on its site regarding ways that you can prevent being victimized by fraudsters. Reviewing this information before making a purchase is a good way to protect your interests.

Contact Of Western Union Worldwide

Find below customer service details of Western Union, including phone and address. You can reach the below contact for queries on Western Union charges, locations, status, prepaid cards, or others.

Western Union Head Office

Email: spoof westernunion.com

International Phone NumbersYou can reach the contacts for queries on sending money, receiving money or complaints on Western Union in your country.

________

Western Union LocationsTo locate a Western Union agent at your country to send or receive money click here. You can search by street address, city, postal code or agent name. You can also view the location map.

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The Website Is Just Tooooo Slow From

The website is just tooooo slow from one screen to the next…you actually think nothing is happening. When you begin a new transfer, your website automatically inserts $400.00 to the Philippines. C’mon, the Philippines????? One shouldn’t have to delete this amount and this country to send money to an inmate. Clear the fields. Thank you

Date of experience:November 09, 2022

Reply from Western Union

Hello Derek. Thank you for contacting us. We are truly sorry your experience with our service was not up to your expectations. Please get in touch with us through the Contact us section at westernunion.com and select the “Chat with us”. Our chat is available 24/7 to assist you on your transaction. Thank you.

This Is The Worst Possible Place To Do

This is the worst possible place to do any kind of business with. I sent a money order which never made it to its destination. I’ve tried multiple time’s to just get western union to cancel that money order which is still out there somewhere that I have verified has not been cashed and they refuse to cancel that money order and issue me a new one. I highly suggest using any place but western union.. customer service is the worst ever!!!!

Date of experience:November 05, 2022

Reply from Western Union

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Hold Of Funds Not Good

EVERY TIME I SEND A WESTERN UNION TRANSFER TO THE SAME PERSON THE PHILLIPINES YOU HOLD MY MONEY UNTIL I CALL IN AND HAVE IT RELEASE.IT IS VERY FRUSTRATING . I HAVE TO SPEND 15 MINUTES ON THE PHONE TO GET MY MONEY RELEASE. THEN YOU QUESTION ME ABOUT WHAT I AM SENDING THE MONEY FOR. AS FAR AS I AM CONCERNED ITS NONE OF YOUR BUSINESS!!!

Date of experience:November 10, 2022

Reply from Western Union

Hello DENNIS. We apologize for any inconveniences. Please be aware that to protect our consumers and the company’s own interests, Western Union may have to take a few steps to confirm your identity and other details before you complete your transaction. Western Union closely monitors transactions and has a responsibility to understand how its service is being used. For further assistance on your money transfer, please get in touch with us through the Contact us section at westernunion.com and select the “Chat with us”. Our chat is available 24/7 to assist you on your transaction. Thank you.

Monopoly & Decline Of Telegraphy

When the Dow Jones Railroad Average stock market index for the New York Stock Exchange was created in 1884, Western Union was one of the original eleven companies to be included. By 1900, Western Union operated a million miles of telegraph lines and two international undersea cables.

AT& T gained control of Western Union in 1909, acquiring a 30% stake in the company. However in 1913 AT& T, under indictment for violating the Sherman Antitrust Act of 1890, was forced to sell its shares in the company which once again became independent.

Western Union acquired its only major competitor in the American telegraphy sector Postal Telegraph, Inc. in 1945, effectively giving the company monopoly power over the industry. After 1945 the telegraphy industry began to experience a decline, with total telegraph messages almost halving from 1945 to 1960.

In 1958, Western Union began offering telex services to customers in New York City. Teleprinter equipment for the telex network was originally provided by Siemens & Halske AG and later by Teletype Corporation. Direct international telex services commenced in the summer of 1960, with limited service to London and Paris.

In honor of Valentine’s Day 1959, Western Union introduced the Candygram, a box of chocolates accompanying a telegram that was featured in a commercial with the rotund Don Wilson.

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If Western Union Refuses To Help Me Can I Sue Them In Small Claims Court

You can sue Western Union if you feel aggrieved and the company is not helping. Here’s how DoNotPay helps with the process:

How To Contact The Compliance Department

The generic one liner information provided to you will be Your Transfer is declined due to come compliance and regulatory reasons.

Which is obviously vague and does not help at all.

All you can do is file a re-evaluation of the decision to the compliance team. They can be contacted at gcr@westernunion.com

Send them an email with the following details

If the re-evaluation request is accepted. You should be able to send the funds again.

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Why Do People Call Western Union Customer Support

People call Western Union customer support for a range of reasons, including:

• Questions about products and services
• Technical support for using the Western Union website
• Tracking money transfers, bill payments, and money orders
• Reporting fraud
• Help in finding a local Western Union office or authorized agent

Is Complaintsboardcom Associated With Western Union

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Western Union Customer Service. Initial Western Union complaints should be directed to their team directly. You can find contact details for Western Union above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters – connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Western Union. Discuss the issues you have had with Western Union and work with their customer service team to find a resolution.

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Your Website Is Working Very Poorly

Your website is working very poorly. I was sent to the verify account page, entered the required information, hit “Verify Account” and nothing happened. Called customer support, who told me to exit, clear my cache, and try again. I did that, it still did not work. I’m looking for another company that can do this simple transaction.

Date of experience:November 09, 2022

Reply from Western Union

Hello Paul. Thank you for contacting us. We are truly sorry your experience with our service was not up to your expectations. We would be very interested to hear more details of your experience and provide further assistance on any issues you may have on your money transfer. Please get in touch with us through the Contact us section at westernunion.com and select the “Chat with us”. Our chat is available 24/7 to assist you on your transaction. Thank you.