Navy Federal Credit Union Review 2022
Published August 2022by Karen Bennett
Why trust us
Our experts continually research, review, and rate banks to help you objectively compare and choose financial institutions to fit your needs.
Free Checking
High APYs
Navy Federal Credit Union is open to families nationwide with ties to the U.S. military, with many of its branches located on or near military bases. Its a good fit for anyone looking for a credit union known for providing reliable customer service and an extensive network of more than 340 branches worldwide.
-
Jump to section
The listings that appear on this page are from companies from which this website receives compensation, which may impact how, where and in what order products appear. This table does not include all companies or all available products. Bankrate does not endorse or recommend any companies.
Member FDIC
Bankrate Savings Score: 4.6/5 stars
Bankrate Savings Score: 4.8/5 stars
$5,000
Bankrate Savings Score: 5/5 stars
Bankrate Savings Score: 5/5 stars
The listings that appear on this page are from companies from which this website receives compensation, which may impact how, where and in what order products appear. This table does not include all companies or all available products. Bankrate does not endorse or recommend any companies.
Member FDIC
Bankrate Savings Score: 4.6/5 stars
Bankrate Savings Score: 4.8/5 stars
$5,000
Bankrate Savings Score: 5/5 stars
Navy Federal Credit Union Information
Web site: navyfederal.org
All rights reserved. Mortgageloan.com® is a registered service mark of ICB Solutions, a division of Neighbors Bank, Equal Housing Lender Member FDIC, NMLS # 491986 ICB Solutions or Mortgageloan.com does not offer loans or mortgages. Mortgageloan.com is not a lender or a mortgage broker. Mortgageloan.com is a website that provides information about mortgages and loans and does not offer loans or mortgages directly or indirectly through representatives or agents. We do not engage in direct marketing by phone or email towards consumers. Contact our support if you are suspicious of any fraudulent activities or if you have any questions. Mortgageloan.com is a news and information service providing editorial content and directory information in the field of mortgages and loans. Mortgageloan.com is not responsible for the accuracy of information or responsible for the accuracy of the rates, APR or loan information posted by brokers, lenders or advertisers.
Who Navy Federal Credit Union Is Best For
Navy Federal Credit Union is designed and best for former and current military personnel and family in search of a low-cost banking option that pays higher-than-average dividends.
Best of all, Navy Federal Credit Union is a full-service bank, offering accounts, personal loans including home and vehicle loans, credit cards, retirement planning and more.
You May Like: Utah First Federal Credit Union
How Do You Determine The Interest Rate On My Auto Loan
Your auto loan rate is based on your:
- length of the loan
- cars model year
Collateral Titled in KY, MD, MN, MT, NY, & OK | Security Interest Filing or Copy of Title |
Vessel/Boat Registered with U.S. Coast Guard | Copy of Preferred Ship Mortgage or Abstract of Title |
Collateral Registered but Not Titled Due to State Regulation | Copy of State-Issued Registration or Copy of Bill of Sale |
Aircraft | Copy of FAA Registration |
For a new or used vehicle or collateral located overseas, Navy Federal requires one of the following:
- Copy of Manufacturer’s Statement of Origin
- Copy of Military or Foreign Registration
- Copy of Bill of Sale
Navy Federal Credit Union Personal Loan Review Highlights

- : 7.49% – 18.00%
- Loan sizes: $250 to $50,000
- Payoff periods: Up to 60 months
- : Not disclosed
- Origination fee: None Other fees: $29
- Reputation: NFCU scores an A+ with the Better Business Bureau, has few complaints filed against them with the CFPB, and has a 4/5 user rating.
Overall, Navy Federal personal loans are a great option if youre eligible for membership in the credit union. Below, you can see how WalletHub rates Navy Federal in our three major categories: Terms, Requirements & Application, and Reviews & Transparency.
Don’t Miss: Mountain America Credit Union App
Navy Federal Credit Union Overview
Navy Federal Credit Union, headquartered in Vienna, Virginia, has over 10 million members and serves members of the armed forces, the Department of Defense, veterans and military dependents. NFCU has 346 branches, with 54 on or near Navy bases.
When it comes to accessing your money, however, a free automatic teller machine will likely be nearby even if youre not near a branch the credit union has a co-op network of more than 30,000 ATMs. With features like round-the-clock customer service and fee-free accounts, its no wonder GOBankingRates named Navy Federal Credit Union one of the Best Credit Unions and one of the Best 100 Banks of 2022.
Im Purchasing My Vehicle From A Private Third
Check with your state DMV to confirm taxes, fees and documentation needed to register and record Navy Federal as first lien holder on your vehicle title. In general, DMVs will require the title signed over to you by the seller, a Bill of Sale documenting the transaction and a copy of your promissory note .
Also Check: How To Send Money Western Union Online
What Are The Uses Of The Routing Number For Us Navy Federal Credit Union
The routing number for Navy Federal CU is used for all types of financial transactions conducted through your credit union account.
Youll need the Navy Federal CU routing number for transactions including:
- A direct deposit
- Automatic loan and mortgage payments
- Receiving money through a salary or pension deposit into your CU account
- Send and receive money through wire and ACH transfers
- Pay and receive checks
- Receiving tax refunds or tax debit transactions
Sometimes the financial institution conducting a transaction will automatically generate the routing number.
However, youll need to provide the Navy Federal CU routing number in some cases to your transaction partner.
Lakehurst Naval Federal Credit Union
Important Reminder: Please endorse all mobile deposit checks “For Mobile Deposit Only”
Whats New
LNFCU is now part of the Allpoint network of surcharge-free ATMs. If you are shopping in stores such as Costco, CVS, Walgreens, Target,etc. You can withdraw cash at the Allpoint machine and pay no fee. Allpoint machines are world-wide with over 55,000 locations.
Have a LNFCU debit card? Protect and control your debit card yourself by downloading the MobiMoney app on your phone. MobiMoney enables you to easily activate and deactivate your card, receive instant alerts on your phone when your card is used, and limit usage based on location, transaction type, merchant and threshold amounts. These feature help reduce fraudulent transactions. For more information, call Denise at 732-323-1195.
Watch a quick video by clicking this icon
Remote Deposit through Mobile Banking is up and running!! We are excited to have this new capability to make life easier for all of our members! You can now deposit a check any time of day or night simply by taking a picture of it with your phone and submitting it to us through mobile banking. Due to new government regulations, when depositing a check through our app, please endorse as follows: Your Signature and then For Mobile Deposit only at LNFCU Checks will be rejected if that is not written on them.
Check out the Credit Union Difference!
Recommended Reading: State Employees Credit Union Cars For Sale
How To Bank Through Navy Federal Credit Union
To bank at Navy Federal requires membership, which isnt open to everyone. To become a member of Navy Federal, you must be an active duty, retired, or veteran member of the armed forces, which includes:
Family members of military members, including minors, are eligible to become members of the credit union, too. Membership is also an option for the Department of Defense civilians, including retirees and annuitants, and other select citizens.
You can apply for a membership only on the Navy Federal website or by calling 888-842-6328. Youll need to have personal information on hand to verify your identityincluding your Social Security number, driver’s license, or other valid IDas well as a credit card or bank account routing number to fund your Navy Federal account.
If youre someone who is eligible for membership, Navy Federal Credit Union offers enough accounts and services to meet most banking needs. Its a full-service credit union that rivals national banks. If you prefer a credit union to a bank, Navy Federal may be the best place to keep your savings. Its not for everyone, though, especially if you dont qualify for membership. Despite its size, it still doesnt have enough local branches to offer in-person services to all of its members. You may find better rates on most deposit accounts at an online bank.
Navy Federal Credit Union Overnight Payoff Address
Most people will need to know the Overnight address for their Navy Federal Credit Union loans and other mortgage services.
However, if you need to know the overnight mailing address, this section of the guide will assist you.
The Navy Federal Credit Union Overnight Payoff Address is 820 FOLLIN LN, VIENNA VA 22180.
That is the overnight address which is sometimes different from the regular mailing address for mortgage or auto loan payments.
For confirmation or verification of the overnight address, please contact the Mortgage or Loan department.
Read Also: Union Bank Homeowners Association Payments
Navy Federal Personal Loan Review
Navy Federal personal loans offer some of the best rates on the market, with APRs ranging from 7.49% to 18.00%. On top of that, Navy Federal offers both small and large loans, with $250 to $50,000 in funding available. These loans are fee-free, too. The main drawback to Navy Federal personal loans is that you can only apply for them if you are an NFCU member. Youre eligible if youve served in the military or if a family member has served . Department of Defense personnel and their families are also eligible.
Navy Federal Credit Union Q& a

Yes, Navy Federal does have an American Express credit card: the Navy Federal Credit Union More Rewards American Express® Credit Card. This card offers 3 points per $1 spent at restaurants, food delivery, supermarkets, gas and transit, and 1 point per $1 spent on all other purchases. Plus, you earn 20,000 points after spending $2,000 within 90 days . On top of that, this card has a $0 annual fee.
It’s also worth noting that you’ll also need at least good credit to have high odds of approval for the Navy Federal Credit Union More Rewards American Express® Credit Card.
Things to Keep in Mind Before Applying for a Navy Federal Credit Card
The Navy Federal Credit Union More Rewards American Express® Credit Card is the only Navy Federal credit card on the American Express network right now. Navy Federal issues a number of other credit cards on the Visa and Mastercard networks.
Anyone considering a Navy Federal American Express, Mastercard or Visa card should bear in mind that you must qualify for Navy Federal Credit Union membership first, before you can apply for the card. Anyone connected to the U.S. Armed Forces or Department of Defense, including family members, may be considered for membership.
Navy Federal Balance Transfers:
Quick Facts About Navy Federal Credit Union Debt Consolidation Loans
- Loan amount: $250 to $50,000
- Payoff period: up to 60 months
Navy Federal Credit Card Credit Score Requirements
Read Also: Firelands Federal Credit Union Online Banking
About Navy Federal Credit Union
The Navy Federal Credit Union serves the men and women of the U.S. defense establishment and their families. Established in 1933 with only seven members, NFCU has grown to more than three million members since then. NFCU abides by the rule once a member, always a member. Those eligible for membership include members and retirees of the Armed Forces, including the Reserves and National Guard the U.S. Coast Guard and Department of Defense civilian employees and contractors, as well as their family members. In addition, once a family member joins a spouse, sibling, parent, child, stepchild or other household member their family members become eligible too. As a credit union, NFCU exists for the benefit of its members, rather than to generate profit for shareholders. In addition to mortgages and other types of loans, its offerings include all the services you would expect from a bank, including checking, savings, credit cards, investments, insurance and business services. NFCU has 210 branch locations, many of them located at or near military installations. While that may seem rather limited, it has an unlimited reach through its 45,000 ATMs worldwide, and mobile and online banking services that allow members to manage their accounts and apply for mortgages and other loans wherever they may be.
Navy Federal Customer Service
Navy Federal members have access to a wide range of support options from the credit union. Phone support is available 24 hours a day, seven days a week, with options for domestic and international callers:
- Domestic: 888-842-6328
- International: 703-255-8837
Other support options include chat, email, mail, and social media channels.
Navy Federal does give members online and mobile access, which arent options at many credit unions. Members can check balances, make payments, transfer money, and order checks from almost anywhere.
Also Check: Vermont State Employee Credit Union
How To Find The Routing Number For Navy Federal Credit Union
Finding the routing number for Navy Federal Credit Union is easier than other credit unions and banks as it has only one routing number.
There are a few ways to look up the routing number if you do not remember it.
The first option is to find it on your paper checks if you have a checking account. It is written on the bottom left corner on a paper check.
The first nine digits of this long number are your routing number.
The second option is to look up the routing number in your Navy Federal CU account statement. It will be written on the first page usually.
Then, you can easily look up the routing number on the official web page of Navy Federal CU. It may be available on official social media pages too.
You can also get the routing number by calling the Navy Federal CU helpline and asking the customer service agent.
Finally, look up the routing number of US Navy Federal CU or any other American bank on the American Bankers Associations routing number lookup feature.
The routing number for banks and credit unions may change over time. So, you should carefully check these resources and verify the routing number before making a transaction.
Navy Federal Credit Union’s Best Toll
This is Navy Federal Credit Union’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Navy Federal Credit Union agent. This phone number is Navy Federal Credit Union’s Best Phone Number because 8,334 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-842-6328 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Navy Federal Credit Union first, consider describing your issue first from that we may be able to recommend an optimal way to contact them via phone or web. In total, Navy Federal Credit Union has 1 phone number. It’s not always clear what is the best way to talk to Navy Federal Credit Union representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Recommended Reading: Western Union Fees Table International
How Do I Submit A Claim
You can initiate the claim process by calling Navy Federal Credit Union at , Option 1, Monday through Friday, 8 am to 5:30 pm, EST. Processing time is usually within 4 days of receiving all required documentation.
We’ll need the following documentation from you in order to process your GAP claim based on your loss type:
Collision & Theft – Recovered
Have An Issue Too Big For Navy Federal Customer Service Let Us Know
If customer service has failed, FairShake can help make Navy Federal listen.
Navy Federal Credit Union, based out of Virginia, is a Global Credit Union. Founded in 1933, Navy Federal offers checking and savings accounts, loans and credit cards, etc. They provide financial and banking services to military members, active duty, and veterans across all six branches. So, it can be challenging to know which number to call at any given time for issues like suspicious activity or hidden fees on your statement.
Don’t Miss: Tinker Federal Credit Union Phone Number
Certificate And Ira Services
If you need help with your certificate or IRA Services, you can phone 1-888-842-6328, and after authenticating, say the word IRA or certificate when prompted. This number is available with live representatives from 7:30 a.m. until 11 p.m. Monday through Saturday and 10 a.m. through 6:30 p.m. on Sunday. If you have to send documents via fax, the number is 703-206-4250.
What Is The Routing Number For Navy Federal Credit Union

The routing number for Navy Federal Credit Union is 256074974. Navy Federal CU has only one routing number for its domestic and international funds transfers. It is the same number for all states and territories in the US as well.
ACH Routing Number
Customers sending money through an Automated Clearing House transaction will need the Navy Federal CU routing number 256074974.
Customers use ACH transactions to send and receive money from domestic banks usually. Navy Federal CU also offers ACH transactions for sending and receiving money.
Customers receiving money through an ACH transaction will first need to activate ACH debit for their accounts.
Once approved, they can provide their bank account and transaction routing number 256074974 to their sending partner.
Customers sending money through an ACH transaction will need the routing number of the receiving bank or financial institution.
Theyll also need other information like the account title, SWIFT code, and IBAN from the receiver.
Wire Transfer Routing Number
Navy Federal CU also offers wire transfers for domestic and international transactions. Customers will need the same routing number 256074974 for wire transfers as well.
Customers receiving money through wire transfers will need to provide the following information to their senders:
- Account title of the NFCU account
- Navy Federals Routing Number
- Navy Federals address: 820 Follin Lane SE, Vienna, VA 22180
Also Check: Penfed Credit Union Personal Loan